Tristone Group — Speak Up
Something Wrong?
Spoken Up & Not Being Heard?
Tristone Group is committed to an environment where open, honest communications are the expectation, not the exception. If you have raised a concern and not received an adequate response, our secure NAVEX Whistleblowing Hotline is here for you.
Our Commitment
Tristone Group is committed to an environment where open, honest communications are the expectation, not the exception. We want you to feel comfortable approaching your supervisor or management in instances where you believe violations of policies or standards have occurred.
In situations where you prefer to place an anonymous report in confidence, the information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis. You have our guarantee that your comments will be heard.
Under the Public Interest Disclosure Act 1998, whistleblowing is the disclosure, in the public interest, of information about serious wrongdoing within an organisation, where the individual reasonably believes the information shows unlawful, unsafe, or improper conduct.
"After you complete your report you will be assigned a unique code called a report key. Write down your report key and password and keep them in a safe place. After 5–6 business days, use your report key and password to check your report for feedback or questions."
Important Notice
This reporting system is hosted on EthicsPoint's secure servers and is not part of the Tristone Group website or intranet, ensuring complete independence and confidentiality.
How to Make a Report
Report Online
Submit your concern securely through the EthicsPoint web portal. Your report is completely confidential and anonymous.
Make a Report OnlineReport by Phone
Call the free OneConnect telephone hotline from any outside line. Available for UK & Northern Ireland.
0808 168 0881 Free to call — UK & Northern IrelandAvailable via OneConnect
Follow Up on a Report
Already submitted a report? Use your unique report key and password to check for feedback or questions after 5–6 business days.
Follow Up OnlineThe Process
Step 1 — Employee Concern
An employee is concerned about suspected misconduct. They (a) have raised the concern with management and not received a satisfactory response, or (b) do not feel safe to raise the concern with management.
Step 2 — Notification via NAVEX Hotline
Employee submits a notification through the web portal or by using the telephone hotline to Investigative Solutions.
Step 3 — NAVEX Case Creation
Report details are logged and a Unique Case ID is generated within the NAVEX system.
Step 4 — Initial Case Review: Investigative Solutions
Ant Tenison reviews the case. A decision is made about the context of the concern.
Step 5 — Triage & Risk Assessment
Initial assessment takes account of potential for harm, credibility, urgency, as well as legal and regulatory exposure.
Step 6 — Assignment to Case Manager
Ant Tenison ensures a relevant case manager is assigned, either external (independent) or internal as determined.
Safeguarding
Concerns relating to the potential or actual harm of individuals accessing services.
Conduct
Concerns relating to the behaviour of colleagues in relation to compliance with policy, procedure and professional conduct.
Financial
Concerns relating to financial irregularities, such as potential bribery, fraud, extortion or theft.
Step 7 — Investigation & Dialogue
Evidence is gathered and interviews completed. Communication is maintained with the reporter via the NAVEX system throughout.
Step 8 — Investigation Findings & Outcomes
Conclusions are recorded in the NAVEX system by Investigative Solutions. Requirements, recommendations, necessary action and lessons learned are confirmed. The relevant Board is informed of the outcome.
Step 9 — Case Closure & Record-Keeping
The case is formally closed. All evidence, interview records and communications are retained within the NAVEX system in accordance with record-keeping obligations.
Your Concern Will Be Heard
Ant Tenison — Investigative Solutions
All concerns raised through the NAVEX Whistleblowing Hotline are received by Ant Tenison of Investigative Solutions. Ant will personally review every concern submitted and ensure that appropriate and timely action is taken.
Investigative Solutions operates independently of Tristone Group's management structure, ensuring that your concern is handled with complete impartiality and confidentiality.
Confidentiality & Your Protection
Your anonymity is protected
Reports submitted through the NAVEX EthicsPoint system are handled on a totally confidential and anonymous basis. The system is hosted on EthicsPoint's secure servers, entirely separate from Tristone Group's own infrastructure. Tristone Group is committed to ensuring that no individual faces retaliation for raising a genuine concern in good faith. Whistleblowing protections are afforded under the Public Interest Disclosure Act 1998.
⚠ ETHICSPOINT IS NOT A 999 OR EMERGENCY SERVICE. Do not use this service to report events presenting an immediate threat to life or property. If you require emergency assistance, please contact your local authorities.